Registering & Signing in
Payment & Refunds
Shipping & Customs
Customs & Taxes
Warranty & Return
New Buyer Guide
Terms & Conditions
Platform Registration Service Agreement
Need more help? Here is how to get in touch.
Do you need help?
Can processing be expedited / does purchasing EMS expedite processing?
What countries does EMS Serve?
What language do I enter my information in?
Can I choose to ship the available items first?
When will I receive my order?
How long does it take for orders to get sent?
How to trace my package status information?
Why doesn't the tracking number work?
Do you do partial shipments?
What tracking and shipping methods does DX offer?