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Customer Service

Need more help? Here is how to get in touch.

Customer Service
Do you need help?
  • How much is the shipping cost?
  • Can you ship to my country?
  • Can processing be expedited / does purchasing EMS expedite processing?
  • What countries does EMS Serve?
  • What language do I enter my information in?
  • Can I choose to ship the available items first?
  • When will I receive my order?
  • How long does it take for orders to get sent?
  • How to trace my package status information?
  • Why doesn't the tracking number work?
  • Do you do partial shipments?
  • What tracking and shipping methods does DX offer?