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Customer Service

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Customer Service
Do you need help?
  • Why does it show that my order been cancelled after payment is being processed?
  • How do I delete an order?
  • How do I extend Processing Time of an order?
  • How do I confirm delivery once I have received my order?
  • Why has my order been frozen?
  • My order is not in my DX Account.
  • How do I cancel an order?
  • Can I change order details such as size, shipping etc.?
  • Why has my order been closed?
  • My order hasn't been shipped 7 business days after payment.