Browse Help
Orders
Searching Products
Communication
Purchasing
Placing Orders
Orders Status
Leaving Feedback
Account
Registering & Signing in
Account Setting
DX Notifications
Privacy Policy
Payment & Refunds
Payment Methods
Payment Problems
Receiving Refunds
Shipping & Customs
Shipping information
Customs & Taxes
Warranty & Return
Warranty terms
Returns
Dispute Process
About DX
New Buyer Guide
Contact Us
Terms & Conditions
DX Services
Coupon
DX Points
DX Promotions
Affiliate program
Drop Shipping
FAQ
Other
Customer Service
Need more help? Here is how to get in touch.
Customer Service
Do you need help?
Search Help
Why does it show that my order been cancelled after payment is being processed?
How do I delete an order?
How do I extend Processing Time of an order?
How do I confirm delivery once I have received my order?
Why has my order been frozen?
My order is not in my DX Account.
How do I cancel an order?
Can I change order details such as size, shipping etc.?
Why has my order been closed?
My order hasn't been shipped 7 business days after payment.