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New Buyer Guide
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Do you need help?
Why does it show that my order been cancelled after payment is being processed?
How do I delete an order?
How do I extend Processing Time of an order?
How do I confirm delivery once I have received my order?
Why has my order been frozen?
My order is not in my DX Account.
How do I cancel an order?
Can I change order details such as size, shipping etc.?
Why has my order been closed?
My order hasn't been shipped 7 business days after payment.