Do you need help?

I haven’t received my package 30 business days after shipment.

Most likely your package is delayed due to an unforeseen situation.  Please wait a 5-10 more business days.  If the package still doesn’t arrive then please contact us here.

If your package has a tracking number then please checks your country’s postal service website for the latest information.

If you find the tracking number is invalid, it may be because the shipping company needs 3 to 7 days to update the shipping status. You can also contact the DX for more shipping information. You may leave a message on the order details page or Contact Now on order list page.