Most likely your package is delayed due to an unforeseen situation. Please wait a 5-10 more business days. If the package still doesn’t arrive then please contact us here.
If your package has a tracking number then please checks your country’s postal service website for the latest information.
If you find the tracking number is invalid, it may be because the shipping company needs 3 to 7 days to update the shipping status. You can also contact the DX for more shipping information. You may leave a message on the order details page or Contact Now on order list page.