Do you need help?

My order hasn't been shipped 7 business days after payment.

Please verify that your payment is confirmed and none of the items are back ordered or sold out.  If the issue persists then please see below.

Method 1. Contact the DX for more information. If that doesn’t work, you can always apply for a refund by opening a dispute. Click here to open a dispute.

Method 2: Please click the Customer Service button (at the bottom of this page) to chat with our Customer Service Team.