Do you need help?

How do I confirm delivery once I have received my order?

If your order has been successfully delivered and you are satisfied with the item(s), please follow the below steps to confirm delivery:

Step 1: Sign into My Orders and locate your order
Step 2: Click Confirm Order Received
Step 3: Select the product you received and click Confirm Order Received
Step 4: Click Confirm and the order will be completed

If your order is not delivered on time and the seller has confirmed shipment, please contact the seller for an extension.

You can apply for a refund if:
· The items are not as described
· The order does not arrive within the stated delivery time

Click here to learn more about how to open a dispute.