If you have bought the Import Tax&VAT Insurance and in the event that you are charged any tax & VAT when the package is delivered, please sign for the package and pay the taxes. Then please submit a report and provide us the tax document, invoice or receipt. Please note that the tax insurance service is only for the orders from European countries. The tax reimbursement claim must be made within 60 days from the date of shipment. The max compensation amount is up to $40 for per order.