Do you need help?

I did not receive my coupon, what can I do?


Currently, you can click here and select different tag such as 'DX Coupons', 'Seller Coupons', and ‘DX Select Coupon' to find coupons under your account.

If you don't find the coupon under your account, please check below possible reasons:

  1. Check whether the campaign is still valid. It may has not yet started or already expired.
  2. Check whether the coupon is issued based on first come, first served basis. The coupon may already run out and you can try earlier in next round.