Do you need help?

DX Coupons Terms & Conditions


1. These DX Coupons Terms & Conditions ("Terms") are applicable to all coupons issued by DX.com to registered members of DX.com and DX for online purchases ("DX Coupons") on the DX.com website. X Coupons may be subject to additional usage rules that may be stated on or attached to DX Coupons, or displayed in the relevant landing page or "My Coupons" on DX.com.


2. DX Coupons can be used on eligible purchases on DX but cannot be used on (a) purchases on special promotional items such as those in Deals, Coupon Promotions, etc. Some DX Coupons may be subject to activation or redemption prior to use. DX Coupons (regardless of source) may not be used for certain regions and/or products and/or shipping purposes as may be decided by Alibaba.com from time to time.


3. DX Coupons cannot be used to purchase memberships and value added services on DX.com, offline purchases, or purchases on other websites.


4. DX Coupons cannot be combined. Only one DX Coupon can be used per order.


5. DX Coupons cannot be combined with other promotional offers, discounts, rebates, etc.


6. DX Coupons must be used within the validity period stated on or attached to the Coupon.


7. If the amount of a DX order is lower than the face value of a DX Coupon, the difference will not be refunded. If a DX Coupon has a minimum purchase requirement, the amount of a DX order must exceed the minimum purchase requirement of the DX Coupon.


8. Buyers may return and/or request a refund on merchandise purchased using a DX Coupon according to the refund policies. If a buyer is entitled to a refund, the refund amount will not exceed the buyer's cash payment (e.g. a US $3 coupon was used on a US $12 order. Refunds will not exceed US $9). No new coupon will be issued after the refund or return unless the refund or return is caused by the supplier's failure to ship the full order within the shipping period. If this is the case, a new DX Coupon with the same face value will be issued.


9. DX Coupons Terms & Conditions, DX.com Transaction Services Agreement for International Customers apply to all orders where DX Coupons are used. DX.com reserves the right to cancel any order that violates any of the terms within these documents. DX.com reserves the right to terminate a coupon promotion at any time without prior notice.


10. DX Coupons are not legal tender and are not transferrable or exchangeable for cash.


11. In cases of dispute, DX.com’s decisions are final.